How TasteLive.com uncorked its community
Almost from the beginning, wine and social media have been a match made in heaven, but Craig Drollett, who until this month co-owned the Bin Ends wine store in Braintree, Mass., decided in 2008 that he...
View ArticleFrom #SXSW: 6 ways to build a strong brand community
This guest post is by Daley Epstein, a contributing writer for SmartBrief. Every business needs a base of loyalists to build it up — a community, a fan club, a tribe. At the recent South by Southwest...
View Article3 ways to tap the power of community
Smart leaders are developing a competitive advantage by creating a sense of connection and community among employees and customers. In the fitness world, SoulCycle and Tough Mudder are two...
View ArticleHow thoughtful interaction will win customers over
Given that the internet has become a stable, ever-present tool in any information-seeker’s arsenal, your company’s Web presence plays a key role in the overall success of your brand. Thus, it’s in...
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